Welcome to Builderclicks Online Store


Shipping Policy

Customers are requested to provide accurate shipping address replete with the details like area, pin code and nearest Landmark when placing the order.

The ownership of the products and risk of loss of the products are transferred completely to the buyer upon delivery of the ordered materials/products by the vendor/manufacturer/logistics providers.

Customers can track the order status. It’ll be provided by the shipment/logistics providers or can contact us to know the details.

The shipment may contain documents like

  • Copy of the Order Invoice. Its original copy is to be downloaded from the account profile and the copy can be sent to the email ID.
  • A copy of the Delivery Note. Quantity of the goods is to be checked on receipt of the products immediately. Any change in the prescribed quantity is to be raised immediately to the logistics provider or to BuilderClicks.com
  • User Manual provided by the manufacturer.
  • Material Test Certificate provided by the manufacturer.
  • Installation Manual provided by the manufacturer.
  • Warranty Cards provided by the manufacturer.

Estimated Delivery Date is mentioned in the order, however no guarantee can be provided to deliver goods on the estimated date though optimum care is taken to do so Customers have to accept and agree that BuilderClicks.com is not liable for timely delivery or otherwise. The ordered products/materials will be handed over to the provided shipping address at any and all times.

A clear road passage is to be provided to deliver the products at the construction site; i.e. a 30 feet wide road is requested for a smooth delivery of the consignment.

Building materials like Cement, TMT Steel, Sand Blocks, Bricks, Plumbing, Electrical Items & Marble will be shipped to an area at ground-level only. By Ground Level, we mean that the area should not be more than 25 feet from the road/gate to the storage location. The vendors/Logistic Partners/ Builder Clicks can charge additional shipping costs if the delivery is to be made above ground level.

Postponement of the shipment date, for any reasons, means retaining the cost of handling and storage from the time of holding the materials/products to the time of delivery. It can include the rates of storage in warehouses, locations and logistic partners.

Builder Clicks has rights to withhold/cancel order without delivery after retaining the difference between invoice price and current price. It will also include rates for storage, handling, shipping and above all, taxes applicable.

Customers are held responsible to provide the safest environment, legal address and an operative pathway to deliver shipment. Failing to provide it can lead to extra shipment charges.